Last Updated: 7th October

Neighbourly Music (“We,” “Us,” or “Our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and your rights in relation to it. By using the Neighbourly Music platform (“Website” or “Platform”), you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users of Neighbourly Music:

a. Personal Information

This includes information that identifies or can be used to identify you, such as:

  • Name
  • Email address
  • Username and password
  • Profile picture
  • Location (if shared)
  • Communication preferences

b. Non-Personal Information

This includes information that does not identify you directly, such as:

  • Browser type and version
  • Device type (desktop, mobile, etc.)
  • Operating system
  • IP address
  • Usage data (e.g., pages viewed, time spent on the website)

c. User-Generated Content

We collect content that you upload, share, or create on Neighbourly Music, such as:

  • Posts, comments, and messages
  • Images, videos, music, and other multimedia content
  • Metadata associated with content (e.g., time and location of posting)

2. How We Use Your Information

Neighbourly Music uses the collected information to:

  • Provide and improve our services: Ensure smooth operation, enhance user experience, and develop new features.
  • Personalize your experience: Tailor the content and recommendations you see based on your preferences and activity.
  • Communicate with you: Send you updates, notifications, and information related to your account, as well as marketing communications (with your consent).
  • Facilitate interactions: Enable users to connect, share content, and engage with each other within the platform.
  • Protect our community: Monitor for fraud, abuse, or violations of our Terms of Use, and ensure the safety of users.
  • Comply with legal obligations: Handle data as required by law, such as responding to legal requests and protecting rights and safety.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with third-party vendors or service providers (e.g., cloud hosting, analytics) to perform services on our behalf.
  • Legal Obligations: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or safeguard the safety of users.
  • Business Transfers: If Neighbourly Music is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
  • With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

4. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it.

If you wish to delete your account or request that we no longer use your information, you can contact us (see Section 8).

5. Security of Your Information

We take the security of your personal information seriously and use reasonable technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct your information if it is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).
  • Objection/Restriction: You can object to the processing of your data or ask us to restrict how we use it.
  • Portability: You can request that we transfer your data to another service provider in a commonly used format.

To exercise these rights, contact us (see Section 8).

7. Children’s Privacy

Neighbourly Music is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it. If you believe that we have inadvertently collected information from a child, please contact us.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

[email protected]

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy with the “Last Updated” date. We encourage you to review this page periodically for the latest information on our privacy practices. Continued use of Neighbourly Music after changes are posted indicates your acceptance of the updated policy.